FAQ’s

FAQ’s2019-10-11T17:02:21+01:00
Can I pay with a credit or debit card?2019-10-23T16:41:27+01:00

Yes, absolutely we accept all major credit and debit cards and all transactions are processed over a secure and encrypted connection.

I have an existing appointment and would like to add an additional service, am I able to do so?2019-10-11T15:24:14+01:00

Yes of course. Keep your existing appointment and when your barber arrives tell them which additional service you want, they will be able to provide you with the service and take the additional payment via card when they are with you.

Do I have to tip?2019-09-27T08:15:41+01:00

Whether you tip or not is completely up to you. You can tip in cash when the barbers delivers the service.

How can I provide my feedback or make a complaint?2019-10-11T15:15:42+01:00

Our clients are vitally important to us, we value your opinion. You can leave your feedback and concerns using the ‘Contact us’ form in the website. A member of our team will be in touch with you as soon as possible. You can also send your feedback and complaints via e-mail to info@worldcutbarbers.com

My appointment was cancelled, when should I expect a refund?2019-09-27T08:14:58+01:00

If the appointment is cancelled for any reason, then refunds take 5-10 business days to appear in your account.

How Are Payments Processed?2019-09-27T08:14:45+01:00

Your debit or credit card will be charged automatically once your appointment has been completed. All payments are processed safely and securely through PayPal.

If I am running late, what do I do?2019-09-27T08:14:35+01:00

Our barbers can wait up to 15 minutes after your scheduled appointment time. If you are running late, please inform us as soon as you know so the barbers are pre-warned.

Will the service be clean and tidy?2019-09-27T08:14:24+01:00

Our barbers will bring capes to protect your clothes and a large mat to protect the floor and a  hand held hoover. After the appointment they will clean up any mess and leave the place as it was.

What do I need for the Appointment?2019-09-27T08:14:13+01:00

All you need to do is to make sure that you have space and ample light.

Can I cancel or modify my appointment?2020-07-07T13:18:26+01:00

We have a 72-hour cancellation policy. Cancellations made 72 hours before your scheduled appointment time you will receive a full refund. You can cancel or amend your appointment via your confirmation email or email us at info@worldcutbarbers.com.

 

Are your barbers insured?2019-09-27T08:13:10+01:00

Yes all our barbers are fully insured and licensed.

Do you have corporate packages?2019-10-21T09:07:45+01:00

Yes. If you would like to book our barbers to come to your office please contact us at info@worldcutbarbers.com and a member of our team will be in contact with you to discuss the details.

Can I book for a private event?2019-10-11T15:17:29+01:00

Yes of course. We would be delighted to help you look and feel your best for that special occasion. For private event enquiries please contact us at info@worldcutbarbers.com and a member of our team will be in contact with you.

I can’t find an appointment in the area and time I want, what do I do?2019-10-11T15:17:49+01:00

We try our best to ensure all our clients are happy. If you cannot find an appointment on the online booking you can contact us at info@worldcutbarbers.com and we will try our best to accommodate or at least find the best alternative for you.

How Long Will the Appointment Take?2019-09-27T08:01:16+01:00

Depending on how many services you’ve requested, the duration of your appointment will vary.

What are the working hours?2019-10-16T12:07:55+01:00

Appointments are available as follows:

Monday – Thursday 10am-9pm
Friday- 9am- 2pm (times will vary)
Sunday- 9am -3pm (times will vary)